Introduction

Welcome to Hope Home Health Services. We are committed to protecting the privacy and security of our clients’ information. This Privacy Policy outlines the types of information we collect, how it is used, and the measures we take to protect it.

Information Collection

We collect personal information that you provide directly to us, such as your name, contact details, and health information. This occurs when you register for our services, contact us directly, or interact with our staff.

Use of Information

Your information is used to provide and improve our healthcare services, process transactions, communicate with you about your care, and comply with legal obligations. We may also use your information for administrative purposes and to enhance your experience with our services.

Information Sharing

We do not sell your personal information. We may share your information with third-party service providers who perform services on our behalf, such as billing and data analysis. All third-party providers are obligated to protect the confidentiality and security of the information and to use it only for the purposes for which they are engaged.

Data Security

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include password protected directories and databases to safeguard your information.

Information Retention

We retain your personal information for as long as necessary to provide the services you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our policies.

Your Rights

You have certain rights regarding the personal information we hold about you. These may include the right to access, correct, delete, or transfer your personal information, as well as the right to restrict or object to our use of your information. To exercise these rights, please contact us using the information below.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: gilc@hope-hhs.com